Call of Duty: A New Era in Combating Toxicity
Call of Duty continues to be committed to creating inclusive gaming communities and actively combating toxicity and rule-breaking behaviors through a multifaceted approach that combines cutting-edge technology with diligent human moderation.
According to a report by Techradar, Activision has announced that over 2 million accounts have undergone corrective actions due to rule-breaking behavior, highlighting the effectiveness of the company’s approach in fostering a friendly gaming atmosphere. Initially introduced in North America with English support, the innovative voice modulation program against toxicity has now been expanded to nearly the entire world.
It’s worth noting that this initiative has broadened its language capabilities by adding support for Spanish and Portuguese, thereby increasing accessibility. Additionally, the program is now active in both Modern Warfare II and Warzone, ensuring a comprehensive and cohesive approach to creating a positive gaming environment across different titles.
In a recent blog update, it was revealed that the AI-based moderation software, activated in August 2023, has identified and banned over 2 million players exhibiting toxic behavior in the game. This significant number encompasses both the beta phase and the full game version, underscoring the comprehensive impact of the AI-driven moderation initiative aligned with the Call of Duty Code of Conduct.
The blog post emphasized that a significant 80% of cases related to inappropriate behavior were autonomously detected by the AI, showcasing the effectiveness of maintaining a positive gaming environment.
Players who engage in offensive speech will face consequences such as voice chat muting, as well as additional penalties such as restricted access to specific social features and the inability to use text chat. These actions are part of ongoing efforts to combat toxicity within the gaming community.
Activision enthusiastically announced plans for further enhancing the voice modulation system against toxicity. They aim to continue improving existing tools and expanding language support to provide a more comprehensive approach to combating toxicity across diverse language areas. The post also emphasizes the company’s commitment to collaborating with the community and maintaining fairness and enjoyment for all players in Call of Duty.
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